The KAPP NILES Grinding app shows all machines connected to the KAPP NILES software platform KN assist in a list. Within the machine overview you can see whether a machine is online, which current status it has and which service requests are open. Monitored status values such as temperatures, pressures and speeds are displayed in the individual machine view. The number of processed and still to be processed workpieces for a grinding project are also visualised. The KAPP NILES Grinding app provides an overview of all upcoming service requests. Each request with the attached files can be viewed and commented. The app can be used to receive notifications of new service requests, new comments or the completion of a service request. Furthermore, new service requests can also be triggered via the app. A form is available for this purpose. Images can be inserted directly into the service request by a smartphone camera.